Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Please attach a tag to each piece of luggage you will be checking on the cruise. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. I've had rental car companies put holds of $300-$500 on my credit card. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. environment is the right thing to do and essential to the success of our business. There are so many choices on your Holland America Line cruise. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Please see the following important information about your luggage tags. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Please note that fees and visa requirements are subject to change without notice. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Fares are based on Promo(s) DN*. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Visit hollandamerica.com for more information. Offer and/or its terms may be modified or withdrawn without prior notice. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Place them in a carry-on bag or keep them with you so you can access them easily. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. So it was tough to spend it all! There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. Hope it works out for you. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. If we do not have your information by this deadline, you will be unable to sail. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Enjoy the timless elegance of ocean travel. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Intimate dining featuring Double R Ranch Beef and fresh seafood. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. At Holland America Line, cruising is our passion. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Want to read your email, catch up on the latest news and check your finances? Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. if i book a shore excursion prior to boarding can i use onboard credit? Crew Appreciation and Service Charge Policy. Professional, local guides and independent tour operators that meet our high standards lead each tour. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Still have questions? For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Pack shoes on top of other contentsin your baggage to expedite the screening process. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. It's not a deposit, but they do hold the funds on your card. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Early Booking Bonus Offer is valued at $130 per day. If these have not yet been provided, please ask your Stateroom Steward. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. You may choose to participate in as many (or as few) activities as you wish. Cigarettes may also be subject to a tax imposed by state and local authorities. However, effective on voyages commencing July 1. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. (Remember that checked baggage might not be accessible at all times.) OBC is merely a reduction in the amount that you have spent during the cruise. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. Grats for 2 for free. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. If downloading or using off ship, your regular carrier rates may apply. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. It is not that unusual to be given incorrect information by HAL customer service reps. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. I never knew this. Changes to your already confirmed flights (change fees and differences in fare may apply). Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Thanks! Additional information concerning Customs matters will be provided during your cruise. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. There are two or more people in the cabin, then the charge will be significantly higher than $13. I understand what you are saying and for people who can afford it, it is not much to worry about. Distribute your ship phone number to friends and relatives. Promotion is based on promotion code(s) N2 and based on double occupancy. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! It is also your access card to your stateroom. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Complimentary champagne will be served at the auctions. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Please call the Guest Accessibility Department for detailed information. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Can it go towards a pre-excursion hotel/transfers arranged thru HAL? So far we have never seen any missing OBCs. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Shirts/cover-ups and footwear are always required indoors. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. We regret any inconvenience this may cause. We cannot process refunds on these cards. Please note that this is a U.S. government regulation over which Holland America Line has no control. All values herein are in USD. The best time to book your next cruise is while cruising with Holland America Line. All mail is subject to local postal office procedures and rates in the port mailed. I still think it is too much, though. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Beach Towels to take ashore will be available upon arrival at the Gangway. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) of people and the oceans we sail upon. Please log in to purchase your shore excursions. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included. Follow in the wake of great adventurers in a colorful new world. Travelers checks may be cashed at Guest Services. HAL reserves the sole right to determine the method of compensation made to guests. The choices are endless. LauraS Keep these items close at hand in your purse or jacket pocket. We don't have any of that this time so I assume we can use our onboard account for gratuities and internet. When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. Unused TA credits were credited back to our credit card at the end of the cruise. Representatives are available 24 hours a day, 7 days a week and 365 days a year. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. On the second day, go to the desk (or a kiosk) and ask for a copy. This is only a "hold' and not a charge to your credit card. Points can be applied towards statement credits, onboard amenities, gift You may find more information on our tours and shore excursion programs on hollandamerica.com. Usually there is a fee required. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. For more details please go to the U.S. Department of States Visa Waiver Program page. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. That is ridiculous. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Sharing of any beverage or the package is not permitted. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Please print out Express Docs including Boarding Pass prior to your sail date. We will acceptU.S. travelers checks. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Must Book By Mon, Feb I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. From attire and handbags to sparkling jewelry, we have a variety of products to choose from. You will claim your luggage when you arrive at your final airport destination. Rather than adding extra to hotel service charge, you can also donate to crew fund. Line ship. Any additional information concerning currency restrictions, please contact the customs agency in their country. If you dont use it, you lose it. The reduced deposit applies to sailings of 3 days or longer. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Or just add any leftover amountto your onboard gratuities. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. The issue is with the hold and the amount they want to hold. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. It is obviously available in Seattle, but not available on the ships. Zealand, these policies and the legal drinking age apply to guests 18 years or over. Extension cords (without surge protectors) are allowed on board when used with proper caution. In todays era of heightened security, Holland America Line has implemented a no visitor policy. if you have and inside stateroom do you have to pay for laundry service? Since Princess is part of the Carnival Family just like HAL is, the precedent exists. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Room Dining is available 24 hours a day. I take the cash as well. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. of getting by a scooter left in a hallway. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Please Note: There is not an Automated Teller Machine (ATM) available on board. Any and. A credit card is required for all inbound phone calls to a ship. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Please see the following important information about your luggage tags. For this reason, Holland America Line has size and weight guidelines for scooters. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Additional communication instructions can be found on board the ship in your stateroom information directory. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. For further information on our relationship with airlines, please refer to your Cruise Contract. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Registration is free and there is no obligation to bid. progressive jackpots to a parade of poker games is there for your enjoyment. An curved arrow pointing right. If you have a chronic medical condition, please bring a recent report from your physician. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Travelers checks may be cashed at the front office to make your deposit. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind.
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