Croydon Councils antisocial behaviour officers have been busy helping residents in their battle against criminal and offensive neighbours, successfully securing a number of Premises Closure Orders (PCOs). Once this form has been completed, the information will be forwarded to the relevant team for action. A nuisance tenant who terrorised his neighbours, making their lives a misery with his persistent noise and anti-social behaviour, has been barred from his home by a court ruling. Your Croydon's Tweets. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. If you feel that these rules are not being adhered to, you are advised to contact the council for guidance/to make a complaint. How we deal with corporate complaints. The Ombudsmans report explains that Ms Z had been seeking to build a garage since around 2016. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires Perhaps the members of the councils planning committee were still in a state of shock. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. Support is available for you or someone you're worried about. Call the cops The LAPD suggests that noise complaints, from loud TVs to awful parties, are best dealt with by your local police station. Posted. Neighbour noise complaints comprise around two thirds of the total. Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. Hide, Send feedback directly to the content team using our website feedback form. Read more: Your staff make us feel less than human. While Plymouth City Council is in talks over a council tax increase of 2.99%. JR. Jroc23 Roc. Ploughing through the law: demolition of 89 Hyde Road went ahead, despite a complaint suggesting the council process had been unlawful, Schedule 1 of the undertaking reads (my italics for emphasis): Sustainable Transport Contribution means the sum of 13,500 to be utilised towards (which could include but not limited to and council exercising absolute discretion) sustainable transport, highway management measures and the delivery of sustainable transport initiatives in Sanderstead.. The complaint process. Consequently, Mr X returned to court seeking an order for their removal. You should be able to find the team's contact details on your council website, usually within the housing . But Hey, that sounds like hard work and it would expose to public scrutiny just how useless these two are. Were not stopping. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/. CROYDON IN CRISIS: If 2020 was Croydon Council's year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. On 22 July 2021, I informed Robert Snodin, (then-) Trees and Enforcement Team Leader, that this developer had already breached pre-commencement Condition 5 [Construction Logistics Plan (CLP)] and Condition 15 [tree removal]. why dont the council just get a decent building firm/plumbers round to fix the place? Most councils have a private rented housing team. Labour councillors in several wards have lodged formal complaints on behalf of their residents for months on end, as the homes security is being placed at risk, and break-ins at the blocks have become more frequent, vandalism and drug-dealing has been an issue. Conwy. Our approach. When the council finally got round to replying to the Council Tax-payer, it claimed that the court orders gained by Mr X and Mr Y were immaterial to its consideration of the planning application. This section has information about making a complaint about neighbourhood noise. Make a complaint. This was complicated by the Land Registry being set up in 1862 on the basis that registered plans would be definitive. If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. So, I find the lack of scrutiny of Ms Zs submission of Certificate A is a fault.. (19%) The hours of service are: Monday to Wednesday. The leadership is helpful, creative and always supportive. My own follow-up email to Heather Cheesbrough of July 27, was ALSO copied to Katherine Kerswell and Cllrs Hamida Ali and Jason Perry. Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. Enter your email address to subscribe to this blog and receive notifications of new posts by email. 8 Mint Walk No public servant has understood their responsibility or how to show contrition since. Class A gates, fences, walls etc The councils excuse was that the impact of covid on the councils working practices and due to the council having cut staff. Permitted development rights, PART 1 Development within the curtilage of a dwellinghouse You have rejected additional cookies. Abandoned vehicles. If talking hasn't resolved the issue, you can make a complaint to your local council or the police. The agent replied saying Ms Z had completed the correct Certificate A and would not be building outside the boundary of her land., Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. By far Croydon Council is the worse Borough ever. Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. A planning investigation has been opened after Croydon Council made a 'series of mistakes'.. By the early hours, rioting Talk to your neighbour. He has built out building in his back yard without lawfully planning. If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: To report noise nuisance please email the pollutionteam atpollution@croydon.gov.uk. This included the garage under construction to the south of the plot. It had been OConnell, a decade earlier, who had produced Newsnights devastatingly critical report into the equally squalid conditions endured by families living in temporary accommodation in Croydon. Overgrown & Messy Gardens! The council has powers to deal with noise that is considered a statutory nuisance. This article really sticks the boot in, but no Planning Department has the legal power to defend private land rights. Croydon Council. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. If you are an owner occupier, please seek independent legal advice, For the Guaranteed Rent Scheme please email. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. Families have had their lives completely destroyed by this. A fair amount of chalk (from those lorry wheels) is also being deposited on the roads so much for any wheelwash facilities ! It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. Night hours. There is room for learning and development and training that supports you to do your job. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. The complaint was addressed to Townsends boss, Cheesbrough (who is still working at Croydon after her new job in Redbridge had somehow fallen through). The South Norwood protesters marched in support of the residents of Regina Road, a Croydon Council-owned block of flats that shocked when an ITV News expose aired recently. It said Mr X could return to court and seek an order permitting him to remove the stanchions and recover the costs of this if Ms Z failed to comply. This was submitted to the Council and verified by the Planning Team without my knowledge. CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. CR0 1EA. Removed all the trees they were not going to move !!! If you have a story to share about housing conditions, email housingstories@itv.com. They can refer you on to environmental health if the problem is serious enough. Croydon Council had been dealing with our formal complaint for three months by this point. Github; Twitter; Facebook . If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. Ms Z appealed the court judgement, and lost. The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. You have accepted additional cookies. Often this solves the problem. Since early 2018 I have tried, along with the Riddlesdown Residents Association and other neighbours, to help Mr and Mrs Newlands, the elderly couple who have lived at 96 Hyde Rd for more than 50 years, to defend themselves from the unsustainable intensification that threatens to swallow up their family home. If you live in an urban setting and communicate with your neighbours about your plans, are sensible about hygiene and vermin control, and where you locate your coop, there is . We will normally only consider complaints about things which happened in the past 12 months. We use some essential cookies to make this website work. Click here, https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. By High hedges, trees and boundaries. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. That hardly chimes with the boast of . Yet when it comes to using HRA money to improve the living conditions of existing council tenants, officials at Fishers Folly seem remarkably reluctant. After the Croydon housing scandal had led the News At Ten on Monday night, the council published the following statement, "Croydon Council has launched an urgent inquiry into conditions caused by water leaks at a council high-rise block in the borough. In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. Noise nuisance. Croydon Council had been dealing with our formal complaint for three months by this point. I note that at no point in the application did Ms Z present a plan showing the footprint of the garage in relation to the property boundaries or surrounding land. 13 July 2021. . croydon council complaints about neighbourssunshine coast regional district real estate Comments Off on croydon council complaints about neighbours June 9, 2022 And the council knew of the April 2018 High Court judgement and the documents placed on the Land Registry records. Importantly, complaints help us to improve our services for all customers. At times the flooding in Lower Barn Road and Mitchley Avenue is so bad that it cuts Riddlesdown in half., And Hale concluded, The whole scheme does absolutely nothing in terms of sensitive optimisation it is pure maximisation of the site to the huge detriment of the green and open local character. Cheesbrough tried to jump ship, failed, and now she wants to stay at Croydon, and carry on mismanaging planning. Officers up to chief executive level seem determined to continue with their couldnt-care-less attitude, while Mr Snodin has apparently decided that this is a good time to leave the Councils employ. 25.6K Followers. A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. No care or accountability. My own Labour-controlled Croydon Council is in debt to the tune of 1.5bn. The independent Reports into Croydon council to include the ARK Report are very clear. Media. In January and February this year, Mr X sent the council three emails, chasing a response. The report was finally released at lunchtime today, with council leader Hamida Ali emailing it first to members of the Croydon Labour Party. Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. A planning officers report accompanying the decision noted Mr X and Mr Ys objections, based on their ownership of some of the land on which Ms Z had built the garage. If theyre going to hire more managers isnt it better that they understand quality management , ISO 9001 and all that, to ensure that complaints seldom arise in the first place? From disruptive planning permission to noise complaints, you can tackle the issue of nuisance neighbours though your local council. Only 10% of council housing repair jobs ever get checked, Ali accused of cover-up over findings on council flats scandal, Croydon shamed over dangerous squalor in council flats, Your staff make us feel less than human, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. Venues for hire. Nice move Robert! The problem is we will never get rid of the shit people in the council, because no other borough will recruit from such base material. Explore. They went to the High Court and in April 2018 obtained a court order which confirmed this. The planning committee approved the application. Examples of nuisances may include noisy animals, loud air-conditioners and interference . "A planning enforcement investigation is ongoing and the ombudsman is being updated on the . On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. If your neighbour is a tenant, you could contact their landlord. Whether its unconsciously, there is potentially this culture thats seeped in of we dont need to rush this and thats a really dangerous conclusion to come to. In the interests of openness, I have worked for 2 Council Planning Departments (not in London). ), There has long been a lack of clarity as to whether a planning authority has to to get involved in a dispute about land ownership or can leave it to differing owners to sort out. On the allegation of racism in the handling of Leroy's complaint, Croydon Council did not provide a response. There are rules about heights of structures, their maximum height alongside a boundary, the area of land that can be covered with sheds without the need for planning permission, and heights of walls, fences gates etc. Not if the latest development fiasco in Riddlesdown is anything to go by, says STEVE WHITESIDE. A ward councillor, Lynne Hale, spoke at the meeting and raised a series of concerns regarding the overdevelopment of the site. The council (so-called) planners have utterly no regard for public opinion or, indeed, the law. Croydon Council. Croydons planners have recently lost a significant Judicial Review case in the High Court for their failure to enforce conditions on developments around the borough. . The sight of a damaged or slowly rusting car can also be an . To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise which is acceptable during night hours. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. I knew nothing about the development I found out afterwards by way of a backdated letter. The Government is introducing many improvements at the Land Registry but is not addressing the status of plans. A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. Ombudsman (LGSCO) in relation to Croydon Council. The you can get help for rough sleepers through StreetLink. An abandoned vehicle is one which has not been moved or attended to for a long time. The law is clear that applicants must produce certification to show whether they are building on land they own or which is in third party ownership. In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. We plan to continue to shine a light on the treatment of tenants and the conditions they are living in, and keep questioning what is being done about it., Read more: Only 10% of council housing repair jobs ever get checked Before making a complaint to Council first discuss any noise issues with your neighbour, or the person responsible for the noise. You can report fly-tipping online or download our Don't Mess with Croydon app to send a photo and location of fly-tipping straight to the relevant team. The old/new normal , About time councils were made accountable for their mistakes too many times have lawyers with get out of jail free card. Find a propertis in Croydon, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. It seems like this website loves to stick the boot in on the Croydon Planning Department. I think there has been a breach of planning control near my property and the council has not taken enforcement action. If you have a problem about noise you should start by trying to talk to your neighbour. Based in Croydon and edited by Steven Downes. Ms Z partially removed two of the three stanchions and left the third one standing complete. But they will see the light of day and the ombudsman will direct responses. For it to constitute a nuisance, the relevant activity must not be trivial or unreasonable. The only leaks that Steve Reed, Hamida Ali and their chums at the Town Hall should be worrying about are the ones in the council flats in South Norwood, one Katharine Street source told Inside Croydon this week, as the local Labour Party continued in its course of vendettas, internal wrangling and self-destruction. For the smell to count as a statutory nuisance it must do one of the following: unreasonably and substantially interfere with the use or enjoyment of a home or other premises. The fla Seller type Agency; Date available Date available: 17 Nov 2022; Property type Flat; Number of . Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. Show This time, through a relatively minor boundary dispute between neighbours, the Ombudsman Croydon Council has been paying a private landlord for the bunglow in The Glade which is empty (Image: Monica McSherry) A bungalow which Croydon Council allegedly pays 2,000 a month for has been "empty for years". A person can complain of nuisance if damage is caused by a substantial and unreasonable interference with the private right to use and enjoy one's land. Births, deaths, marriages and citizenship, Support is available for you or someone you're worried about, contact our Single Point of Contact (SPOC) team, Report and request removal of offensive graffiti, If you are a Housing Association tenant, please report the issues to your Housing Association, If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. Where neighbours support local businesses and get updates from public services. For all customer service enquiries go to @ContactCroydon. Other than essential front line services, Planning is the thing that Croydon Council has let down the people of Croydon the most on and continues unaddressed at a high level in the council. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. Heather Cheesbrough was in charge when Planning Policy SPD2 was written. COMPLAINT 202011660. Who says slapstick is dead? Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . Normally a Councillors mail bag is full of important, but not life threatening, mail and emails regarding missed bin collections, planning issues and complaints about noisy neighbours. Is there a basement at the Farfield Halls which could be converted to a dungeon? Plans for five new houses and two new flats in Coulsdon have been green lit despite sparking a huge 450 objections from locals. Although dated February 16 2021, the relevant unilateral undertaking was only published by the council on May 18, almost three months later. Block by block: Quantums proposed five-storey block of flats for Hyde Road, a street of two-storey homes. cominbuy clothing reviews 9998219401. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. 8.00am to 2:00am. However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. This fact sheet is aimed primarily at people who believe the council should be taking enforcement action against a nearby development and may be considering making a complaint to the Ombudsman. Shouldnt be a problem. A body that represents council tenants. The Council confirmed that the developer must have served notice before making the planning application. Croydon, South London croydon.gov.uk Joined March 2009. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. Croydon Council. This includes seeking planning consent on land that is owned by someone else. If you need reminding, your response is now around 10 weeks overdue. There doesnt seem to be any accountability so how will things change? As the plans on larger properties can be at very broad scale (big site, small plan) even the thickness of a thin pen line showing the land boundary as drawn on plan can translate to a wide line on the ground even if set out by a land surveyor. Bonfires generate around 30,000 nuisance complaints to local authorities each year. Fransoy Hewitt had collated a diary of shame a list of all her phone calls and emails to the council and its contractors over the previous 18 months. Search Gumtree.com; Post ad ; Menu Login/Register Enter a location to see results close by . As far as I can see, Ive received nothing back so Ill take that as a No then. It will take only 2 minutes to fill in. This issue is so important, decent housing is a basic human right, surely. The council also apologised to a couple who complained to the Local Government and Social Care Ombudsman. But he says because the council gave Ms Z planning permission, she undertook further building work. giving feedback He is supported in his complaint by Mr Y. But lawyers who get fees from boundary disputes will oppose this, Having reliable and continuously updated INTERNAL plans of all properties should also be an additional (but separate) part of fire safety improvement post Grenfell. I asked Will anything be done to enforce what has been approved here, or is the developer to be given free rein? If it is longer the Council may ask customers to explain why they could not complain sooner. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. As a result of this case, the council has been forced to pay out a modest amount of compensation to the two wronged neighbours, while giving an undertaking to change its official complaints procedures. Or they could do the work and charge for it. And according to the reporter who broke the story which shocked the nation on ITVs News At Ten on March 22, theres still a lot more to come. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . Croydon council has outlined a drastic "renewal" plan that would result in extensive staff job losses and major reductions to services at libraries and children's . United Kingdom, NEW Help improve this site by You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service. Heather Cheesborough said in writing The application was accompanied by an application form in which the applicant had signed Certificate B to state that the notice had been given even though it had not (and she was given numerous pieces of evidence including a postmarked envelope) and that I had been given notice of the forthcoming planning application even thought by her own admission she knows that I knew nothing about it until after it had already been made. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. By 3pm, he reported that the house was pretty much demolished. If your issue is not listed above, use our formal complaints form. I remember thinking that I couldnt live in this for a day, never mind for months and months and months.. Open Menu. Alberto Bocelli Architect, Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Ministers have sent in a taskforce to oversee Croydon council after an audit report revealed the Labour-run authority is on the verge of bankruptcy following a . London. Utter incompetence and no one ever held to account. Environmental health officers spoke to the owners . Monument Beach Bourne, Ma, And theres a culture of not actually listening to what theyre saying. Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House For a start, theres nothing to be found anywhere on the councils clunky website that reports any part of this latest clusterfuck by the planning department. Complaint Resolution Team Croydon Council, Floor 7 Zone C Bernard Weatherill House 8 Mint Walk, Croydon CR0 1EA or email us at: complaints@croydon.gov.uk Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; We are open for pre-booked appointments only Communal cleaning: The landlord explained that the caretaker was scheduled to attend weekly on a Monday COMPLAINT 202006413. 11 hours ago 11h. There were 121 complaints to the Ombudsman about the running of Croydon Council - more than 10 each month. We have a council spouting off about sustainability, climate emergency, green measures, LTNs etc whilst systematically conniving with profiteering developers to destroy the place. Boston Borough Council said it initially received a noise complaint about "a number of cockerels crowing" at a property in Wyberton West Road. Please select Council property Housing Association Private rented Owner occupied. The court granted this in January 2020, the Ombudsmans report states. Designed to abuse the local voters. The My Croydon app has a decibel meter that measures noise and informs users whether it is loud enough to be classed as a nuisance.
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